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Guides in this section
- OROPOS-Order Types
- iPP320 Configuration
- Receipts Cutting Off - price not printing properly
- What is Drawer Accountable and Cash To Deposit in Cash Drawer Report?
- How to migrate derby single ( embedded ) to derby server
- How can I add barcode in customer receipts?
- Dejavoo Z6 , Z9 , Z11 Configuration
- How to activate POS & plugin licenses
- Minimum Requirements
- New Store Setup Wizard
- Floorplan Configuration
- Setting up Cloud Database for Siiopa
- Home Delivery and Pick up Using Cust Plugin
- Setting Up A Digital Weight Scale
- Retail Order Type - How to setup Retail Stores
- Variants In ORO POS
- Store configuration
- Custom Payments in ORO POS
- Inventory On Hand Report
- Customer Loyalty Management
- Re Order Level & Shopping List
- Inventory Configuration
- ORO POS Demo Installation
- Inventory Location Set Up
- Inventory Stock Count
- Inventory: adding a new Vendor
- Inventory Purchase order
- Inventory Stock Conversion
- Inventory Transfer
- FloorPlan: adding A New Floor
- FloorPlan: adding Tables
- FloorPlan: Table Types
- Recipe / Bill of Materials ( BoM )
- Ticket Splitting in ORO POS
- New employee permissions
- Applying Modifier Group of a Menu Item to Other Menu Items
- How to make Hotel Room Reservation / Booking
- How to make Table Reservation / Booking
- Paid, Closed and Open Ticket status
- Coupons, Discounts & Reprice
- Selling Lotteries and Paying Out Winning Tickets
- Emailing Daily Sales Report
- Void & Refund in ORO POS
- Configuring Service Charge
- Payment from customer balance
- Void Item Report
- Sales Report (Non-Inventory Items)
- Sales Report (Inventory Items)
- Configuring Receipt for Different Paper sizes
- Sending Transaction Receipts Via Email
- Adding sticker printer in ORO POS
- Session summary report
- End of day summary report
- Tax-exempt report
- Understanding Sales Balance Report
- Understanding Token Number
- Pre-authorize & Tips Processing
- Capture Credit Card Transactions
- Seat based order
- Showing details of menu items while adding to customers order
- Understanding Gross Receivable, Receipt Differential and Tips Differential
- Understanding ticket number and token number
- PAX S300 Configuration
- Configuring Cash Drawer
- Adding Pizza in ORO POS
- Understanding Tips Payout
- Migration from Floreant POS to ORO POS
- Migrating from Aldelo POS
- Getting ready for Live system
- Configuring Receipt Printer
- Configuring Kitchen Printer
- Printing barcode labels for products
- Modifier price rules
- Hiding server summary button in user view
- Showing tickets on right side in the order view
- Price List
- Changing users password
- Penny Rounding For Canada
- Adding default service charge
- Generating & Activating Gift Card
- Bar Tab
- Making drinks/beverage mandatory in an order type
- Hide MISC button in order
- Configuring IDTECH SecuRED MSR payment device
- Different types of Units in ORO POS
- User type permission
- Combo Items
- Menu page designer
- Menu Group vs Category
- Setting Up Multi-Currency System
- Edit employee clock-in or clock-out time
- Setting up master terminal
- Terminal wise Order Type
- Taxing To-Go Food
- Tax Settings
- Send vs Hold vs Done
- Setting up meal courses.
- How to setup Caller ID device in Cust Plugin
- Visual Receipt Design
- Kitchen Display (KDS) Configuration
- Multiple roles and user permissions.
- Customer Monitor
- Kitchen Item Sticker
- Database setup for Multiple Terminals
- Product and Items in ORO POS
- How to setup your Menu
- Importing Items from Spreadsheet
- Store sessions, opening and closing store
- Translate UI in OROPOS
- Recommended Hardware
Releted Guides
OROPOS – Order Taking
Order Taking #
When the server initiates an order he first taps on Order type. There are 4 Main types of orders in our system. Admin may create custom order types.
| Order Type | Features | |
|---|---|---|
| DINE-IN | Table Service requires Table & optionally guest number. The customer pays after the service has been fulfilled. | |
| TAKE OUT | Quick service system where payment is received while the order is created. | |
| RETAIL | Same as Taking out except it does not print a receipt in the kitchen. | |
| HOME DELIVERY | OROPOS has a wide range of delivery functionalities. If you need full-featured home delivery and pickup OROCUBE released a new delivery plugin |
Order Views #
When an order has been processed it comes back to the next order screen. The server or Cashier does not need to log in again.
Ticket Editor #
- Top Tollbar
a. Quick settings.
b. Delivery dispatch.
c. Refresh cache.
d. Gift card and other functionalities.
e. Order list.
f. Back-office.
g. My account
h. Logout.
i. Shutdown. - Categories.
- Groups.
- Items.
- Line action button. It can adjust items’ quantity and navigate items across pages.
- Ticket grid Main editors for order items.
- Barcode search.
- Ticket Action buttons. Buttons include adding misc items, holding tickets, sending items to the kitchen, and saving orders.
- Total button.
Take out #
Take out order flow
In this order type cashier directly enters Ticket Editor, and adds items, and modifiers if any. Then he hits the Total button and completes the transaction.
Dine-In #
Table Service Order flow
Table & Guest Selection Screen:
- Top Toolbar.
- Tables.
- Amount of guests you are going to serve on the selected table.
Payment #
Payment Window:
- Cash Payment Option.
- Card Payment Option.
- Gift Payment Option.
- Customer account payment Option.
- Other Payment Option.
- Refund Payment Option.
- Cash amount. (It will add in tendered amount. If the customer pays on these amounts the system will tell you how much you have to give back as a change to the customer or the customer needs to pay how much more to complete their transaction.)
- Tendered Amount. (Amount got from the customer. Initially, it is the due amount)
- Split Payment Option.
- Gratuity. (If the customer wants to pay tips you can add them via gratuity.)
- Print option.
- Round. (If a customer pays in the round amount you press this button and it will add it to the tendered amount and finally will show how much you have to give back as change.)
Payment is the same for Dine-In and Take Out.
Disclaimer: The information and media included on this website are not legal documents. Whilst we make every attempt to ensure the accuracy and reliability of the information contained in the documents stored, served and accessed on this site, this information should not be relied upon as a substitute for formal advice from our company. Features described in this document are subject to change without any notice.