Send vs Hold vs Done – ORO POS – Point of Sale

Guides in this section

Releted Guides

Send vs Hold vs Done

If a server logs in terminal (a)  and started taking orders  POS creates a temporary ticket in memory. In case she presses CANCEL  all items will be lost and the ticket will be destroyed. POS has two ways to save it to the database,  DONE and HOLD.  The following table will show their difference.


Action Description Status
NEW You add items and modifiers until you press any of the buttons. Items will stay White color. White means on memory. They will be lost if canceled.
SEND Send all items to the kitchen but Stay in Order taking Screen. You can add an item at a time and send. They will create separate kitchen chit If items printed are marked as DEEP yellow
HOLD Save all the items and Quit order taking the screen. All items saved are marked as LIGHT yellow
DONE Send all the unsent items. Quit the order taking the screen.  It usually prompts you if a member wants to pay or not. All printed items will be a DEEP yellow.





Figure:  Order Processing in ORO POS

Disclaimer: The information and media included on this website are not legal documents. Whilst we make every attempt to ensure the accuracy and reliability of the information contained in the documents stored, served and accessed on this site, this information should not be relied upon as a substitute for formal advice from our company. Features described in this document are subject to change without any notice.