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Guides in this section
- Dejavoo Z6 , Z9 , Z11 Configuration
- How can I add barcode in customer receipts?
- How to migrate derby single ( embedded ) to derby server
- Receipts Cutting Off - price not printing properly
- What is Drawer Accountable and Cash To Deposit in Cash Drawer Report?
- How to activate POS & plugin licenses
- Minimum Requirements
- New Store Setup Wizard
- Floorplan Configuration
- Setting up Cloud Database for Siiopa
- Home Delivery and Pick up Using Cust Plugin
- Setting Up A Digital Weight Scale
- Retail Order Type - How to setup Retail Stores
- Variants In ORO POS
- Store configuration
- Custom Payments in ORO POS
- Inventory On Hand Report
- Customer Loyalty Management
- Re Order Level & Shopping List
- Inventory Configuration
- ORO POS Demo Installation
- Inventory Location Set Up
- Inventory Stock Count
- Inventory: adding a new Vendor
- Inventory Purchase order
- Inventory Stock Conversion
- Inventory Transfer
- FloorPlan: adding A New Floor
- FloorPlan: adding Tables
- FloorPlan: Table Types
- Recipe / Bill of Materials ( BoM )
- New employee permissions
- Applying Modifier Group of a Menu Item to Other Menu Items
- How to make Hotel Room Reservation / Booking
- How to make Table Reservation / Booking
- Paid, Closed and Open Ticket status
- Coupons, Discounts & Reprice
- Selling Lotteries and Paying Out Winning Tickets
- Emailing Daily Sales Report
- Void & Refund in ORO POS
- Configuring Service Charge
- Payment from customer balance
- Void Item Report
- Sales Report (Non-Inventory Items)
- Sales Report (Inventory Items)
- Configuring Receipt for Different Paper sizes
- Sending Transaction Receipts Via Email
- Adding sticker printer in ORO POS
- Session summary report
- End of day summary report
- Tax-exempt report
- Understanding Sales Balance Report
- Understanding Token Number
- Pre-authorize & Tips Processing
- Capture Credit Card Transactions
- Seat based order
- Showing details of menu items while adding to customers order
- Understanding Gross Receivable, Receipt Differential and Tips Differential
- Understanding ticket number and token number
- PAX S300 Configuration
- Configuring Cash Drawer
- Adding Pizza in ORO POS
- Understanding Tips Payout
- Migration from Floreant POS to ORO POS
- Migrating from Aldelo POS
- Getting ready for Live system
- Configuring Receipt Printer
- Configuring Kitchen Printer
- Printing barcode labels for products
- Modifier price rules
- Hiding server summary button in user view
- Showing tickets on right side in the order view
- Price List
- Changing users password
- Penny Rounding For Canada
- Adding default service charge
- Generating & Activating Gift Card
- Bar Tab
- Making drinks/beverage mandatory in an order type
- Hide MISC button in order
- Configuring IDTECH SecuRED MSR payment device
- Different types of Units in ORO POS
- User type permission
- Combo Items
- Menu page designer
- Menu Group vs Category
- Setting Up Multi-Currency System
- Edit employee clock-in or clock-out time
- Setting up master terminal
- Terminal wise Order Type
- Taxing To-Go Food
- Tax Settings
- Send vs Hold vs Done
- Setting up meal courses.
- How to setup Caller ID device in Cust Plugin
- Visual Receipt Design
- Kitchen Display (KDS) Configuration
- Multiple roles and user permissions.
- Customer Monitor
- Kitchen Item Sticker
- Database setup for Multiple Terminals
- Product and Items in ORO POS
- How to setup your Menu
- Importing Items from Spreadsheet
- Store sessions, opening and closing store
- Translate UI in OROPOS
- Recommended Hardware
Releted Guides
Ticket Splitting in ORO POS
You can split tickets in different ways in ORO POS
Types of Splits
In the following picture, John, Sara, and Bill ordered 3 items for themselves and added a bowl of Soup for all. They can eventually pay for their individual items. We call it split ticket by seat. They may even split the total amount regardless of the items. In some cases, one guest may want to pay for other guest’s food. This will trigger manual split by item. In the later section of the document, we will explain split-window where POS can create multiple tickets and spread fractions of items among them.
Where to start Splitting
A ticket can be split from either Floor Plan view, Orders view, or the settlement screen. It may look a little different when someone has a floorplan plugin.
Splitting Ticket
Tapping on the Split button will show the following 3 options
Equal Split
If the cashier/server selects equal and manual split the system will ask for the number of splits.
If a guest, for example, asks for 3 equal splits, the system will divide the existing ticket into 3 equal tickets.
Manual Split
In the case of a manual split, the system will create new tickets and show options to move or split menu items across different tickets.
- Ticket selector to load ticket in the right panel.
- To create a new ticket if necessary.
- Main ticket.
- Transferring menu items to another ticket.
- Splitting a menu item in half.
- Splitting a menu item across all the tickets equally.
Sharting one items to multiple ticket
- Item split among selected tickets.
Splitting a ticket by seat
Turn on the seat based order feature following the article below,
When the server takes order by seat number and select seat-based split, the system will generate a new ticket for every seat. and the respective items are transferred to those tickets. In the following example, A table with 6 seats ordered 7 items. Guest seating in number 1 ordered 2 items. So the ticket number 1 will show two items. In the same manner, the other guests will find their own tickets.
In the pos after splitting the tickets will look like the following picture,
Disclaimer: The information and media included on this website are not legal documents. Whilst we make every attempt to ensure the accuracy and reliability of the information contained in the documents stored, served and accessed on this site, this information should not be relied upon as a substitute for formal advice from our company. Features described in this document are subject to change without any notice.