Guides in this section
- Dejavoo Z6 , Z9 , Z11 Configuration
- How to activate POS & plugin licenses
- Minimum Requirements
- New Store Setup Wizard
- Floorplan Configuration
- Setting up Cloud Database for Siiopa
- Home Delivery and Pick up Using Cust Plugin
- Setting Up A Digital Weight Scale
- Retail Order Type - How to setup Retail Stores
- Variants In ORO POS
- Store configuration
- Custom Payments in ORO POS
- Inventory On Hand Report
- Customer Loyalty Management
- Re Order Level & Shopping List
- Inventory Configuration
- ORO POS Demo Installation
- Inventory Location Set Up
- Inventory Stock Count
- Inventory: adding a new Vendor
- Inventory Purchase order
- Inventory Stock Conversion
- Inventory Transfer
- FloorPlan: adding A New Floor
- FloorPlan: adding Tables
- FloorPlan: Table Types
- Recipe / Bill of Materials ( BoM )
- Ticket Splitting in ORO POS
- New employee permissions
- Applying Modifier Group of a Menu Item to Other Menu Items
- How to make Hotel Room Reservation / Booking
- How to make Table Reservation / Booking
- Paid, Closed and Open Ticket status
- Coupons, Discounts & Reprice
- Selling Lotteries and Paying Out Winning Tickets
- Emailing Daily Sales Report
- Void & Refund in ORO POS
- Configuring Service Charge
- Payment from customer balance
- Void Item Report
- Sales Report (Non-Inventory Items)
- Sales Report (Inventory Items)
- Configuring Receipt for Different Paper sizes
- Sending Transaction Receipts Via Email
- Adding sticker printer in ORO POS
- Session summary report
- End of day summary report
- Tax-exempt report
- Understanding Token Number
- Pre-authorize & Tips Processing
- Capture Credit Card Transactions
- Seat based order
- Showing details of menu items while adding to customers order
- Understanding Gross Receivable, Receipt Differential and Tips Differential
- PAX S300 Configuration
- Configuring Cash Drawer
- Adding Pizza in ORO POS
- Understanding Tips Payout
- Migration from Floreant POS to ORO POS
- Migrating from Aldelo POS
- Getting ready for Live system
- Configuring Receipt Printer
- Configuring Kitchen Printer
- Printing barcode labels for products
- Modifier price rules
- Hiding server summary button in user view
- Showing tickets on right side in the order view
- Price List
- Changing users password
- Penny Rounding For Canada
- Adding default service charge
- Generating & Activating Gift Card
- Bar Tab
- Making drinks/beverage mandatory in an order type
- Hide MISC button in order
- Configuring IDTECH SecuRED MSR payment device
- Different types of Units in ORO POS
- User type permission
- Combo Items
- Menu page designer
- Menu Group vs Category
- Setting Up Multi-Currency System
- Edit employee clock-in or clock-out time
- Setting up master terminal
- Terminal wise Order Type
- Taxing To-Go Food
- Tax Settings
- Send vs Hold vs Done
- Setting up meal courses.
- How to setup Caller ID device in Cust Plugin
- Visual Receipt Design
- Kitchen Display (KDS) Configuration
- Multiple roles and user permissions.
- Customer Monitor
- Kitchen Item Sticker
- Database setup for Multiple Terminals
- Product and Items in ORO POS
- How to setup your Menu
- Importing Items from Spreadsheet
- Store sessions, opening and closing store
- Translate UI in OROPOS
- Recommended Hardware
Releted Guides
Understanding ticket number and token number
Ticket Number
In ORO POS every order has a unique tracking number. This is known as the ticket number or check number(CHK#). This helps stores to find customers’ orders. This ticket number is a randomly generated large number. This is ticket number is very important because it controls all POS operations and is printed on every ticket.
Following is an example of a ticket with a ticket number/CHK#.
Token Number
Since ticket number is a large number and very difficult to remember, A store can, optionally, use a second number. This number is known as the token number. The main advantages of token number are
- The token numbers are generated serially.
- Easy to remember.
- A store can reset them in every session.
- This can act as an order que number.
Disadvantages of the token number
- They are not unique. The same token numbers can be found in multiple tickets.
Starting and Resetting a token number
A token number usually starts from 1. However, some stores may like to start from a different number. On the other hand, A token number resets every time a store opens. A store can also turn off this reset feature and continue to increase the number forever. In rare case, a store set the token number manually.
To turn on the token number go to back-office–> admin–> store configuration–>charges–> check the box named token no start from and insert a number where they want to start the number from.
- Insert a token number where you want to start the number generating from.
- If you want to reset the number every time when you open the store, check this box.
- Press ok to save the changes.
Printing token number
Now to show this number in the receipts please go to back-office–> admin receipt configuration–> main receipt & kitchen receipt–> add the token number from the parameters to your preferred location.
- Click on the Token number parameter.
- Double click on the location where you want to show the token number.
- Select your order type.
- Save the changes.
In the same way, you can add the token number in the kitchen receipt.
Now, restart the POS will show the token number in your receipts.
Following is an example of a ticket with a token number
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