Guides in this section
- How to activate POS & plugin licenses
- Minimum Requirements
- New Store Setup Wizard
- Floorplan Configuration
- Setting up Cloud Database for Siiopa
- Home Delivery and Pick up Using Cust Plugin
- Setting Up A Digital Weight Scale
- Retail Order Type
- Variants In ORO POS
- Store configuration
- Custom Payments in ORO POS
- Inventory On Hand Report
- Customer Loyalty Management
- Re Order Level & Shopping List
- Inventory Configuration
- ORO POS Demo Installation
- Inventory Location Set Up
- Inventory Stock Count
- Inventory: adding a new Vendor
- Inventory Purchase order
- Inventory Stock Conversion
- Inventory Transfer
- FloorPlan: adding A New Floor
- FloorPlan: adding Tables
- FloorPlan: Table Types
- Recipe / Bill of Materials ( BoM )
- Ticket Splitting in ORO POS
- New employee permissions
- Applying Modifier Group of a Menu Item to Other Menu Items
- How to make Hotel Room Reservation / Booking
- How to make Table Reservation / Booking
- Paid, Closed and Open Ticket status
- Coupons, Discounts & Reprice
- Selling Lotteries and Paying Out Winning Tickets
- Emailing Daily Sales Report
- Void & Refund in ORO POS
- Configuring Service Charge
- Payment from customer balance
- Void Item Report
- Sales Report (Non-Inventory Items)
- Sales Report (Inventory Items)
- Configuring Receipt for Different Paper sizes
- Sending Transaction Receipts Via Email
- Adding sticker printer in ORO POS
- Session summary report
- End of day summary report
- Tax-exempt report
- Understanding Token Number
- Pre-authorize & Tips Processing
- Capture Credit Card Transactions
- Seat based order
- Showing details of menu items while adding to customers order
- Understanding Gross Receivable, Receipt Differential and Tips Differential
- Understanding ticket number and token number
- PAX S300 Configuration
- Configuring Cash Drawer
- Adding Pizza in ORO POS
- Understanding Tips Payout
- Migration from Floreant POS to ORO POS
- Migrating from Aldelo POS
- Getting ready for Live system
- Configuring Receipt Printer
- Configuring Kitchen Printer
- Printing barcode labels for products
- Modifier price rules
- Hiding server summary button in user view
- Showing tickets on right side in the order view
- Price List
- Changing users password
- Penny Rounding For Canada
- Adding default service charge
- Generating & Activating Gift Card
- Bar Tab
- Making drinks/beverage mandatory in an order type
- Hide MISC button in order
- Configuring IDTECH SecuRED MSR payment device
- Different types of Units in ORO POS
- User type permission
- Combo Items
- Menu page designer
- Menu Group vs Category
- Setting Up Multi-Currency System
- Edit employee clock-in or clock-out time
- Setting up master terminal
- Terminal wise Order Type
- Taxing To-Go Food
- Tax Settings
- Send vs Hold vs Done
- Setting up meal courses.
- How to setup Caller ID device in Cust Plugin
- Visual Receipt Design
- Multiple roles and user permissions.
- Customer Monitor
- Kitchen Item Sticker
- Database setup for Multiple Terminals
- Product and Items in ORO POS
- How to setup your Menu
- Importing Items from Spreadsheet
- Store sessions, opening and closing store
- Translate UI in OROPOS
- Recommended Hardware
Releted Guides
Kitchen Display (KDS) Configuration
Kitchen Display Systems (KDS) simplify kitchen communication and processes, increasing kitchen efficiency, reducing errors, and enhancing food quality and speed of service.
KDS Concept
A store can choose one of the two types of hardware for a KDS, a separate touchscreen terminal, or regular terminal with bump bar. As shown in screenshot 1.2, based on the size of the monitor, KDS can show 4 to 8 kitchen tickets at a time.
When the server rings an order, the order is electronically sent to the respective KDS.(7). KDS blinks the refresh button and Chefs then loads kitchen ticket in the screen. When food is prepared Chefs would press the bump button and release it. Every ticket has a timer at the top, it shows how much time has been elapsed. Based on time out settings that changes its color (3),(4),(5). Although Bumping a ticket is more common, some stores can let bump each item (2).
A store can also set another touchscreen monitor as Dispatch monitor. That helps the server to see which orders are ready to be served. (10). In the same manner, when a server picks up an item from the kitchen she presses Dispatch button and mark as done (10),(11).
1.1 KDS Time out
1.2 KDS Window
1.3 Dispatch Window
KDS options
This configuration dialog can set the display style, color, timeouts, and tickets per page(7).
1.4 Option
Filter
From this window, Manager’s can filter tickets based on the kitchen printers and the order types (9).
1.5 Filter
Enable KDS
Go to back office–>admin–>terminal Configuration–>kitchen display–>enable kds option–>press ok to save the change and restart the POS.
1.5
Accessing KDS Screen
There are two ways to access the KDS. If configured in the back office, a manager can log in and find KDS screen through log in screen.
1.6
Or, from any order type, press the following buttons and KDS will start running.
1.7
1.8
Configuring KDS with bump bar
ORO POS supports USB bump bar. Bump bar acts as a keyboard. Chefs can select a ticket by pressing ticket number and then press Bump Ticket.
1.9
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